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Thank you so much for shopping with us! We think you’ll love everything you purchase from Bulloch Drug, but we understand sometimes things just don’t work out.
Below you can find our full policy as well as a few exceptions and Frequently Asked Questions regarding our return process. If you have any questions at all, please Contact Us and we’ll be happy to help!
Unwashed, unworn and unused merchandise may be returned within 30 days of purchase date. They must have tags still attached and be in original packaging. Shipping charges will not be refunded.
Bulloch Drug is not responsible for return shipping costs unless item(s) are received in error or defective.
Once returned item(s) is/are received, your item will be processed within 3-5 business days. If returned merchandise is deemed to be in returnable condition. The refund will be issued to your bank equal to the price of the returned item(s), included sales tax (if applicable), minus the cost of the shipping label (if applicable). Please allow 5-10 business days for the amount to reflect in your account (timing will vary based on your financial institution).
Currently we only process exchanges to customers that receive (an) incorrect or faulty item(s). Contact Customer Service directly if you have any questions regarding exchanges.
Items bought on sale are not eligible for a refund or exchange.
*If you choose to use our return shipping label, be aware, the cost will vary based on the weight and quantity of items returned. We won’t know the exact cost until we process your return at our warehouse.*
*Items with any stains or smelling of any odors are not valid for return*